Privacy Policy

Effective date: July 21, 2026

Global Leadership Network (“us”, “we”, or “our”) produces leadership development conferences and resources (hereinafter collectively referred to as the “Service”), including without limitation The Global Leadership Summit, the Network online membership platform (including its predecessor Team365 and Leader365 subscription services), and the Globalleadership.org and my.globalleadership.org websites and related mobile applications.

This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service as further described in this Privacy Policy (“Policy”). By using the Service, you agree to the collection and use of information in accordance with this Policy. Where you provide us with your personal information in any of the ways described in this Policy, you agree that, to the extent applicable, we may collect, store, and use it (a) in order to perform our contractual obligations to you, (b) based on our legitimate interest for processing (e.g., for our administrative purposes, to improve our Service and the user experience for the same, website performance, or for the detection and/or prevention of crime), (c) based on your consent, which you may withdraw at any time, or (d) as otherwise provided in this Policy. If you do not agree with our policies and practices, your choice is to not use the Service. By accessing or using the Service, you agree to this Policy.

This Policy may change from time to time (see Changes to This Privacy Policy). Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms of Service.

Definitions

Service

Service has the meaning set forth in the first paragraph above.

Personal information

Personal information means data about an individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your personal information provided in connection with the Service.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of personal information.

Account Holder and Team Member

Account Holder and Team Member have the meanings set forth in our Terms of Service. An Account Holder administers a subscription on behalf of a subscribing individual or organization; Team Members are individuals who activate user seats under that subscription.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you, as set forth below. Other than those categories set forth below, we may collect other classifications of data that you choose to provide to us.

Types of Data Collected

Personal information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to:

First name and last name
Phone number, including your mobile number if you enroll in text messages
Address, State, Province, ZIP/Postal code, City
Email address
Date of birth
Account and subscription information, such as your subscription tier, seat status, organization name, and role as an Account Holder or Team Member
Leadership growth assessment responses and results, if you complete an assessment
Text message consent records and preferences, if you enroll in text messages
Customer support communications
Participation information from live events, such as your name, username, questions, and chat comments
Cookies and Usage Data
Any other information the Service collects that is defined as personal or personally identifiable information under all applicable law

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We do not collect or store full payment card details; payments are provided directly to and processed by our third-party payment processor as described below.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, pixels, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also review and change your cookie preferences at any time through the cookie consent manager available on our websites. However, if you do not accept cookies, you may not be able to use some portions of our Service. Where required by applicable law, we also honor opt-out preference signals, such as the Global Privacy Control (GPC), as a valid request to opt out of targeted advertising or the sale or sharing of personal information for the browser or device sending the signal.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you.

Use of Data

Global Leadership Network uses the collected data, alone or in connection with other information lawfully collected from third parties, for various purposes:

To provide and maintain our Service or other information, products, or services that you request from us
To notify you about changes to our Service or your registration or subscription, such as confirmation, expiration, and renewal notices
To administer subscriptions and user seats, including enabling Account Holders to manage Team Members
To deliver text messages to users who have enrolled in our text message program
To administer, score, and deliver the leadership growth assessment
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service or provide information about our ministries and/or other services that we determine may be of interest to you
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we (or third parties, including but not limited to our sponsors, collaborators, and speakers), where permitted by law and unless you have opted not to receive such information
To fulfill any other purpose for which you provide it or any other purpose with your consent

Text Messages

If you enroll in our text message program by providing your mobile number and opting in, we and our text message service provider will use your mobile number, consent records, and message preferences to deliver the messages you have requested and to honor opt-out requests. Message frequency varies and may include daily messages. You may opt out at any time by replying STOP to any message. We retain records of text message consent and opt-outs for as long as reasonably necessary to demonstrate compliance with applicable law, and in any event for at least four (4) years. Consent to receive text messages is not a condition of purchasing any subscription.

We do not share or sell mobile opt-in information or text message consent to any third party or affiliate for their own marketing or promotional purposes. Mobile information and text message consent are not shared with third parties or affiliates for marketing purposes. We share this information only with the service provider that delivers text messages on our behalf, and only as needed to send the messages you have requested and to honor your opt-out requests.

Leadership Growth Assessment Data

If you complete a leadership growth assessment through the Service, we collect your assessment responses and the resulting report. Assessment responses may include optional demographic information, such as your role, age group, gender, and country, and optional faith-related responses.

Assessment results are visible to you. Assessment results may also be visible to the Account Holder and designated administrators of the subscription under which your seat is activated. If an organization provided your access to the assessment, any use of assessment results by that organization is governed by that organization’s own policies, not by Global Leadership Network. We do not use assessment results to make employment decisions.

Assessment responses are used to create your report, to improve the assessment, and to conduct leadership development research, meaning our internal analysis of assessment responses, including in aggregate, to understand leadership growth and to improve our assessments, programs, and resources. We use good faith efforts to de-identify responses when aggregating assessment data, but may use identifiable responses where we determine that doing so would better serve you, serve your organization, or improve the assessment. We will not publish identifiable assessment responses, and will not share identifiable assessment responses with third parties for those parties’ own research, without your additional permission.

The faith-related questions are optional, and answers may reveal religious beliefs, which some laws treat as sensitive or special-category data. You choose whether to answer or skip these questions when you register for the assessment, and we retain a record of your registration affirmation and your faith-question choice. If you choose to answer, your faith-related responses are used to generate your report and are otherwise used only in de-identified form when aggregated. We do not use faith-related responses for advertising or for targeting communications, and we will not share identifiable faith-related responses with your organization or with any third party without your permission. You may withdraw your faith-related responses at any time by contacting us. We do not sell assessment responses or results.

Regardless of your marketing preferences, we may send you messages necessary to deliver the assessment and your report, including report delivery, access support, and service notices.

Team Accounts and Administrator Visibility

If you use the Service through a seat activated under an organization’s subscription, the Account Holder and designated administrators of that subscription may be able to view certain information about your use of the Service, including your name, email address, seat status, and assessment results as described above. If you have questions about your organization’s policies regarding this information, please contact your Account Holder or organization.

Live Events and Recordings

Live events offered through the Service, such as webinars and Master Class sessions, may be recorded. Your name, username, questions, and chat comments may be captured in these recordings, and recordings may be made available to other users of the Service. If you do not wish to appear in a recording, you may participate without submitting questions or chat comments, or contact us with any concerns.

In-person events we produce, such as The Global Leadership Summit, may be photographed, filmed, and recorded, and your appearance, voice, and name may be captured in event media used in connection with our ministry, as described in the terms and conditions applicable to the event.

Third-Party Use of Cookies and Other Tracking Technology

Some content or applications, including advertisements, on the Service are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Services and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We do not sell personal information in exchange for money. However, our use of advertising cookies and similar technologies may be considered “targeted advertising” or a “sale” or “sharing” of personal information under some state laws. You may opt out as described in the US State Privacy Rights section below, including through an opt-out preference signal such as GPC.

Legal Basis for Processing Personal information under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the United Kingdom, or Switzerland, Global Leadership Network’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.

Global Leadership Network may process your personal information because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
For payment processing purposes
To comply with the law

Retention of Data

Global Leadership Network retains personal information for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to provide the Service, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The criteria we use to determine retention periods include the nature of the information, the purposes for which it is used, whether an account remains active, and applicable legal, tax, and accounting requirements.

Assessment responses and results are retained as long as needed to operate the assessment and support the purposes described in this Policy, unless a longer period is required or permitted by law, after which they are deleted or de-identified. Records of text message consent and opt-outs are retained as described in the Text Messages section above.

Global Leadership Network will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Regardless of our retention schedule, you may request deletion of your personal information as described in the rights sections below, and we will honor such requests as required by applicable law.

Transfer of Data

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including personal information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Global Leadership Network will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Where required by applicable law, transfers of personal information from the EEA, the United Kingdom, or Switzerland to the United States are made pursuant to appropriate safeguards, such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.

Disclosure of Data

Disclosure to Third Parties for Purposes Consistent with this Policy

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To the site hosting a Global Leadership Summit experience for which you register, so that the site can promote the experience, coordinate your attendance, and follow up with you afterward. Host sites are contractually restricted in how they may use this information, may not sell or transfer it, and must delete it when it is no longer needed for these purposes.
To our subsidiaries and affiliates
To contractors, service providers, and other third parties we work with or use to support our ministry
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Service users is among the assets transferred
To any third party to fulfill the purpose for which you provide it or with your consent

Disclosure for Law Enforcement

Under certain circumstances, Global Leadership Network may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Global Leadership Network may disclose your personal information in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Global Leadership Network
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain data protection rights. Global Leadership Network aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal information, as set forth herein. The first copy of your information will be provided free of charge; we may charge a reasonable fee for additional copies or for requests that are manifestly unfounded or excessive, where permitted by law.

If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us using the contact information at the bottom of this Policy.

In certain circumstances and subject to certain limitations, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your personal information.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy or the return of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Global Leadership Network relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA), or the Information Commissioner’s Office in the United Kingdom.

US State Privacy Rights

Depending on your state of residence, you may have some or all of the following rights under applicable US state privacy laws, subject to certain exceptions and limitations:

The right to know and access. You may request confirmation of whether we process your personal information and access to that information.

The right to correct. You may request that we correct inaccurate personal information.

The right to delete. You may request that we delete personal information we have collected from you.

The right to data portability. You may request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.

The right to opt out. You may opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, or certain profiling. You may exercise this right through the contact methods below or, for cookie-based processing, through an opt-out preference signal such as the Global Privacy Control.

The right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us using the information at the bottom of this Policy. We may need to verify your identity before fulfilling your request. Where permitted by law, you may designate an authorized agent to make a request on your behalf; we may require proof of the agent’s authority and verification of your identity.

If we decline to take action on your request, you may appeal our decision by contacting us using the information below and describing the basis of your appeal. If your appeal is denied, you may contact your state Attorney General.

Canadian Users

If you are located in Canada, we collect, use, and disclose personal information as described in this Policy in accordance with applicable Canadian privacy laws. You may request access to or correction of your personal information, or withdraw consent to certain processing, by contacting us using the information at the bottom of this Policy.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Such third parties may perform the following functions:

Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.
Advertising: We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Behavioral Remarketing: Global Leadership Network uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Payments: We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
Text Message Delivery: We use a third-party Service Provider to deliver text messages to users who have enrolled in our text message program and to maintain related consent records.
Assessment Operations: We use a third-party Service Provider to operate the leadership growth assessment and deliver assessment reports.
Hosting and Content Delivery: We use third-party Service Providers to host the Service and deliver video and other content.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

The Network membership platform (the “Platform”) is not intended for anyone under 18 years of age, and no one under 18 may register for, activate a seat on, or use the Platform or provide any personal information to or on the Platform. We do not knowingly collect personal information from anyone under 18 through the Platform. If you are under 18, do not provide us any information on the Platform or through any of its features, register on the Platform, make any purchases through the Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from anyone under 18 through the Platform, we will delete that information and terminate the associated access.

Our public website at globalleadership.org is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through that website, and if we learn that we have done so, we will delete it.

The Global Leadership Summit permits registered attendees between 13 and 18 years of age, as described in the Global Leadership Summit Terms and Conditions. We collect registration information for an attendee in that age range from the parent, legal guardian, or other authorized adult who registers the attendee and who provides the consents described in those Terms and Conditions. We do not use the personal information of a registered attendee under 18 for targeted advertising, and we do not sell or share it for cross-context behavioral advertising.

If you believe we might have information from or about a child in a manner inconsistent with this section, please contact us using the information below to let us know.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: heretoserve@globalleadership.org
By visiting this page on our website: globalleadership.org/who-we-are
By phone number: (in the United States) 800-570-9812; (outside the United States) 1-847-765-0070
By mail: 67 East Algonquin Road, South Barrington, IL 60010